Ampersand Fitness respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, contact us, or use our services.

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1. Information We Collect

We may collect personal information that you provide to us directly, including:

• Name

• Email address

• Phone number

• Location

• Message content

• Any other information you submit through our website forms, emails, calls, or other communications

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We may also collect information automatically when you use our website, such as information related to your device, browser, and how you interact with our website. This may include usage data, cookies, and similar technologies used to help us understand site performance and improve your experience.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and messages

• Provide gym services, customer support, and account assistance

• Schedule tours, consultations, classes, and appointments

• Process memberships, requests, and communications

• Send updates, reminders, and promotional messages when permitted

• Improve our website, services, and marketing

• Analyze website traffic and user behavior

• Comply with legal, business, and operational requirements

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3. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following situations:

• With trusted service providers that help us operate our business, such as website hosting, email delivery, customer relationship management, messaging, analytics, and marketing tools

• When required by law, regulation, subpoena, court order, or government request

• To protect our rights, property, users, or business operations

• With your consent or at your direction

Any third-party service providers we use are expected to protect your information and use it only for the purpose of providing services to us.

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4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to help us:

• Understand how visitors use our site

• Improve website performance

• Measure marketing effectiveness

• Support advertising and remarketing efforts

You can adjust your browser settings to block or delete cookies, but some parts of our website may not work properly if you do.

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5. Advertising and Analytics

We may use third-party advertising and analytics tools, including Meta platforms such as Facebook and Instagram, to help us understand website activity, deliver advertisements, and measure performance.

These tools may use cookies, pixels, and similar technologies to collect information about your interactions with our website and advertisements. This information may be used to support personalized advertising and improve our marketing efforts.

You can manage your ad preferences through the settings of the platforms you use and through your browser settings.

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6. Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.

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7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

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8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Opt out of text messages by following the instructions below

• Contact us with privacy questions or concerns

To make a request, contact us using the information in the Contact Us section below.

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9. SMS Communications

If you provide your mobile number and opt in, Ampersand Fitness may send you text messages related to appointments, inquiries, services, and promotions.

Message frequency varies. Message and data rates may apply.

You can reply STOP to cancel or HELP for help. Consent to receive text messages is not required as a condition of any purchase or service.

No opt-in/mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may use trusted service providers to send messages and manage communications. These providers are required to protect your information and use it only for the intended purpose.

Please review our Terms & Conditions for more information about SMS communications.

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10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

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11. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Ampersand Fitness
Email: info@ampersandfitnessgym.com
Phone: +1 206-462-4308
Address: 504 9th Ave, Seattle, WA 98104